365JL's Terms & Conditions

1365JL General Terms and Conditions for Players

365JL, also referred to as 'the Platform' or 'we' throughout this agreement, is an internationally licensed online gaming platform serving players in the Philippines. The brand operates under the Curacao eGaming license and the PAGCOR license, and all amounts on the site are displayed in Philippine Pesos (₱). These terms and conditions make up a legally binding agreement between 365JL and its users, who will be simply called 'you' or 'the player.'

Please make sure you read these terms and conditions in full before using any 365JL product or service. We wrote this document in plain and simple English so that every player can easily understand their rights and responsibilities without any confusion.

• 365JL reserves the right to update, change, or replace these terms and conditions whenever necessary. Any revised version will be posted on this page for your reference, so kindly check back from time to time.
• Once the updated terms are published, continuing to use the 365JL platform will automatically count as your acceptance of the new conditions. If you do not agree with the revised terms, you are free to stop using the site and close your account at any time.
• These terms and conditions should be read together with the 365JL Privacy Policy and the Responsible Gaming Policy, since all three documents work as one complete set of rules that protect both the platform and the players.
• If any clause or statement in these terms seems unclear, please reach out to our customer support team and we will gladly explain it to you.

2Registering for a 365JL Account

Before you can open an account on 365JL, you must meet the registration requirements listed below. All information that you provide during registration must be complete, accurate, and truthful at all times, and you may be asked to verify your details later on.

365JL has the right to verify your account at any time. When verification is needed, we may ask you to submit a clear copy of a government-issued ID such as a national ID, passport, or driver's license. Take note that withdrawals may be placed on hold until your account verification is done and approved.

• Opening multiple accounts from the same device or IP address is strictly not allowed. Accounts that violate this rule may be subject to review and possible closure.
• You are not allowed to register an account under another person's name or using false information. Please make sure all the details you provide are accurate and up to date.
• Never share your login credentials with anyone, not even with friends or family. You are responsible for keeping your username and password private at all times.

3Deposits & Withdrawals

For players in the Philippines, 365JL keeps deposits and withdrawals fast and convenient through secure supported payment channels. All transactions are protected with SSL encryption so your money and personal details stay safe.

• Take note that the payment method you use for deposits must be the same one you use for withdrawals.
• Make sure your KYC verification is completed and approved before you request a withdrawal.
• You cannot cash out directly from your bonus balance. Wagering requirements must be fulfilled first before any withdrawal can be processed.
• 365JL reserves the right to investigate any transaction it finds suspicious. This is part of our commitment to keeping the platform safe and fair for all members.

4Bonuses and Promotions

365JL regularly rolls out a variety of bonuses and promotions. Each offer comes with its own set of terms and conditions, so take time to read them carefully before accepting.

• The welcome bonus is reserved for new players and can be claimed on the first deposit you make on the platform.
• To cash out winnings from a bonus, a wagering requirement of 20x–35x usually applies.
• You cannot use more than one bonus at the same time.
• Bonuses generally remain valid for 7–30 days. Once the validity period ends, the bonus will be forfeited.
• Winnings earned from free spins are also subject to the same wagering conditions.
• 365JL reserves the right to modify, suspend, or cancel any promotional offer at any time. Any changes will be reflected in the updated platform terms.

5Gaming Rules

All games on 365JL run on certified RNG (Random Number Generator) technology, ensuring that every outcome is completely random and fair.

• Game results are purely determined by chance, leaving no room for manipulation.
• If a game is voided because of a technical fault, the stake will be refunded.
• Should your internet connection drop, the game result will still be saved on the server.
• In live casino games, the dealer's decision is final.
• Winnings may be cancelled if game rules are breached.

The 365JL game library offers over 100 titles, including slots, live casino, table games, and sports betting. Popular options like Kalaka Bingo, Fortune Gems 2, Dragon of Demons, and European Roulette are refreshed on a regular basis.

6Prohibited Activities

The following actions are strictly prohibited on the 365JL platform. Violating these user policies may lead to a permanent account suspension and the forfeiture of all balances.

• Creating or handling multiple accounts.
• Engaging in any form of fraud or deceptive activity.
• Money laundering or conducting transactions with illegal funds.
• Manipulating games with software or bots.
• Exploiting or abusing the bonus system.
• Harassing, threatening, or bullying other players is strictly prohibited on the 365JL platform.
• Any attempt to tamper with, bypass, or break the platform's security measures is treated as a serious violation.
• Allowing a minor, meaning anyone below 21 years old, to use your account is completely prohibited.

7Account Closure and Suspension

365JL may suspend or close an account under any of the following conditions:

• When the player violates the platform's terms, rules, or user policies.
• When the account holder fails to complete KYC verification within the required timeframe.
• When the account has been inactive for more than twelve (12) months.
• When the player requests it personally, such as through self-exclusion.
• When it is required by legal or regulatory reasons.

A player may also request to close their account at any time. Verified balance can still be withdrawn before the account is closed, but any remaining bonus balance will be forfeited.

8Responsible Gaming

Responsible gaming is a top priority at 365JL. We truly believe that gaming should be a source of enjoyment, never a burden, which is why we provide players with practical tools that help keep everything under control.

• Deposit Limit – set your own daily, weekly, or monthly cap on deposits.
• Session Limit – decide how long your gaming session will run before you even start.
• Cooling-Off Period – pause your account for a short break whenever you need time away.
• Self-Exclusion – close your account for a longer break from gaming.
• Reality Check – receive regular reminders about your total playtime and the amount you have spent.

If you feel that gaming is already taking a toll on your life, reach out to our support team right away. For more details, please view the Responsible Gaming Page Responsible Gaming page.

9Privacy and Data Protection

365JL places the highest importance on protecting your personal information. The platform is secured with 256-bit SSL encryption so that your data remains protected at all times.

• Your personal information will never be sold to any third party under any circumstances.
• We only collect the information that is required to provide our services to you.
• 365JL may share your information with the proper authorities whenever the law requires it.
• You have the right to request a copy of your information or to ask for its deletion.

For more details, please read our Privacy Policy Terms and Conditions in full.

Section 10Dispute Resolution

Should you have a dispute with 365JL, here are the steps to follow:

• First, contact our support team via live chat or email.
• The support team will do its best to resolve the issue within 48 hours.
• If it remains unresolved, the matter will be escalated to our management team.
• The final decision will rest with 365JL.

Section 11Changes to These Terms

365JL has the right to update these Terms and Conditions at any time. For important changes, we will notify players through email or within the platform.

• The date the changes take effect will be indicated at the top of this page.
• Continuing to use the platform after changes are posted means you accept the updated terms.
• If you do not agree with the updated terms, you may request to close your account.

12Contact Us

If you have any questions about these Terms and Conditions, please reach out to us: